Techniques for systematically introducing a new product idea into a large-scale market and driving it to scale

Jumping the Shark

When you rise rapidly, and then fall rapidly, looks like a shark fin

Linear Marketing

All standard marketing techniques

Compounding Growth

Creating a cycle where:

Users attract other people to consider the product || ^ v || Some of those people become new Users

User Journey

Growth Engineering models and optimizes the entire user journey

Acquire

The acquisition phase involves using targeted marketing strategies to capture the attention of potential users. This may include digital advertising, content marketing, SEO, and social media campaigns, all designed to generate interest and draw users to the product. The goal is to create awareness and drive traffic, laying the foundation for further engagement.

Activate

Activation focuses on converting initial user interest into consistent usage. This phase is critical and involves onboarding users effectively, showing them the product’s value right away, and encouraging them to integrate its use into their daily routines. Quick wins and intuitive user experience are crucial for success in this stage.

Retain

Retention strategies are designed to keep users engaged and active over the long term. This involves continuously delivering value, enhancing product features based on user feedback, and maintaining excellent customer service. Effective retention tactics might include regular updates, personalized communications, and rewards for loyalty to prevent churn.

Refer New Users

Referral programs incentivize existing users to bring new users to the platform, leveraging the network effects for compound growth. This phase involves creating shareable content, offering referral bonuses, and making the referral process as easy as possible to enhance participation and reach a broader audience.

Monetize

Monetization strategies involve converting user engagement into revenue. This can be achieved through various methods such as direct sales, subscription models, in-app purchases, or ad-based revenue. Effective monetization requires understanding the user base to tailor pricing strategies that maximize profits without detracting from the user experience.

Retention

This is the foundation for growth and monetisation. Registered Users are not active Users!

Churn

0% Churn Nobody from t_n to t_{n+1} stops using the product

1% Churn This is fine, as it gives lots of time to change the product, add new markets etc

33% Churn Massive problem, jumping the shark

Retention is a Trend, Not Number

Initially they say “80% is great after 4 weeks!” Then they say “50% is great after 3 months!” But the overall trend is clealy going down